Privacy Policy

Real Time Results LLC

Effective Date: April 13, 2026

Real Time Results LLC ("we," "us," "our," or "Real Time Results") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit RealtimeResultsLLC.com, contact us, schedule a consultation, or receive communications from us, including SMS (text) messages.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.


1. Who We Are

Real Time Results LLC is a Scalp Micropigmentation (SMP) studio owned and operated by Victoriano Villarreal.

Business Name: Real Time Results LLC Address: 4915 West Denton Street, Boise, ID 83706 Phone: (208) 989-5635 Email: [email protected] Website: RealtimeResultsLLC.com


2. Information We Collect

We only collect information that you voluntarily provide or that is automatically generated through normal use of our website. This may include:

Information You Provide Directly

Name

Email address

Mobile phone number

Mailing address (if provided)

Photos you submit through our consultation intake form (front and side hairline photos)

Responses to questions about your hair loss situation and goals

Any other information you choose to share when contacting us or booking a consultation

Information Collected Automatically

IP address and general location data

Browser type, device type, and operating system

Pages viewed, links clicked, and time spent on site

Referring website or ad source

Cookies and similar tracking technologies used for analytics and advertising


3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and schedule free consultations

Build your personalized SMP plan and quote

Deliver the digital guide and educational materials you request

Send appointment confirmations, reminders, and follow-up messages

Send marketing and promotional communications (only with your consent)

Improve our website, services, and customer experience

Comply with legal obligations and protect our business and clients


4. SMS Text Messaging Terms and Privacy

This section describes how Real Time Results LLC handles mobile information and SMS (text message) communications. It is incorporated into and forms part of this Privacy Policy.

Consent to Receive Messages

By providing your mobile phone number to Real Time Results LLC through our website forms, intake quiz, consultation request, or in person, and by checking the applicable SMS consent box (where provided), you expressly consent to receive text messages from us at the number provided. Consent is not a condition of any purchase.

Types of Messages You May Receive

Appointment confirmations, reminders, and scheduling updates

Responses to your questions and consultation follow-ups

Personalized SMP plan delivery and quote notifications

Promotional offers, availability updates, and educational content related to our SMP services

Message Frequency

Message frequency varies based on your interaction with us. You may receive up to 10 messages per month. We will not send messages at an unreasonable frequency.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Real Time Results LLC is not responsible for any charges from your wireless carrier.

How to Opt Out (STOP)

You can cancel SMS messages from Real Time Results LLC at any time by replying STOP to any message we send you. After you send STOP, we will send you a confirmation message and will not send you any additional messages unless you opt back in. You may also opt out by contacting us directly at (208) 989-5635 or [email protected].

How to Get Help (HELP)

If you are experiencing issues with our messaging program, reply HELP to any message for assistance, or contact us directly at (208) 989-5635 or [email protected].

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing — Important Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service or messaging platform providers (for example, our CRM and SMS delivery provider), is permitted solely to deliver the messages you have consented to receive. These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to understand how visitors interact with our site, measure advertising effectiveness (including Google Ads and Meta/Facebook Ads), and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.


6. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

Service providers: With trusted third-party vendors that help us operate our business (for example, CRM, SMS/email delivery, website hosting, payment processing, and analytics providers). These providers are contractually required to protect your information and use it only to perform services for us.

Legal requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of Real Time Results LLC, our clients, or others.

Business transfers: In the event of a merger, acquisition, or sale of business assets, information may be transferred as part of that transaction, subject to this Privacy Policy.

We do not share SMS opt-in information or mobile phone numbers with third parties or affiliates for marketing purposes under any circumstance.


7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Consultation photos and intake information are retained in our client records for servicing and follow-up purposes. You may request deletion at any time by contacting us.


9. Your Rights and Choices

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing emails by using the "unsubscribe" link in any email

Opt out of SMS messages by replying STOP

Withdraw your consent at any time

To exercise any of these rights, contact us at [email protected] or (208) 989-5635.


10. Children's Privacy

Our services and website are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.


11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Material changes will be communicated through our website or by other reasonable means. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Real Time Results LLC 4915 West Denton Street Boise, ID 83706

Phone: (208) 989-5635 Email: [email protected] Website: RealtimeResultsLLC.com